Transforming the customer experience for restaurants and hotels

Increase your brand’s online presence, improve guest satisfaction and improve digital communication by delivering memorable experiences.

GatherSurvey is the best choice in managing and improving customer interaction

We provide hotel brands with solutions to turn feedback into action.

0 k+

globally managed restaurants.

restaurants in the US are influenced by online reviews.

92%

of the UK's largest pubs monitor their visitors' feedback.

75%

Gain visibility and attract more clients

Get ahead of your competition in local search and attract guests with accurate location listings, great reviews, and high star ratings.

Anand Brock

Garnet Hotel

We continue to interact with customers online. We introduced GatherSurvey early last year, and we now respond to 93 percent of all online feedback using the tool. We’ve raised our feedback score… to 4 out of 5, reflecting the hard work done in this industry.

Collect patient feedback and improve the patient experience

Send automated surveys and ask for feedback to understand how you can provide a better patient experience.

Use statistics to beat your local competition

Use a reputation score (the equivalent of a credit score on your reputation) that goes beyond ratings and reviews to understand where your restaurant business shines and where you need to improve (and compare to your competitors).

Tobias Howard

Silver Group

The higher the reputation score, the higher the level of our sales.

Analyze guest feedback trends in real time

See how your business is doing with our centralized, simplified (and easy to understand) dashboard. From ad engagement to social customer promotion to your overall business reputation with Rep Score, it’s all in one place.